I had to go two months ago to go retrieve some x-ray results and just because I was sick to my stomach, they put me in their COVID Clinic assuming I had that and sat me down next to a person. That person had COVID!!! I came out negative and they wanted me to make an appointment for another COVID test just because they are paranoid like that. This month I had to get blood work done and they didn't let me go for my copies, which I lost, because I wasn't cleared from their COVID clinic. Like, it's been 2 months!!! Plus I work and can't be in the clinic everyday. The lady that answered the phone, Mayra, I believe was really rude when I didn't want the times she provided to me and said that she had other people to attend and made me hold. I waited, but what made me upset is the tone she said it in. Like be nicer. Now, I have to look for another provider because their good service just went downhill really bad.

I recently had an appointment with Dr. Percy she was very rude, she told me I only had two minutes to tell her my health problems. What is more, she didn’t listen to what I was telling her and she was very dismissive. She does not have any kind of empathy or patience, qualities that are essential in this field. Perhaps she should reconsider her profession.

Mediocre service. It’s not the clinic it used to be.