FOR BOTH THE WOMEN'S & MEN'S SIDE: The staff is not the problem here & seem to do their job VERY WELL!! 1) EXTREMELY OVERCROWDED!! Lots of ppl sleeping on floors & chairs 2) food is horrible MOST OF THE TIME but sometimes ok and seldom good 3) far too much theft occurring DAILY even with security & cameras 4) no children allowed due to violent & criminal environment. 5) DISEASE is not rampant but common -- airborne & other 6) shower water usually real warm but often cold 7) LOTS OF PPL WITH DANGEROUS OR JUST SERIOUS MENTAL PROBS 8) It is organized & well set up but not too well ran

The Serenity Program is an amazing program I must say. Absolutely fantastic opportunity I must say. Only problems, which to me is unacceptable is staff need to make sure they know and follow the rules so they don't misguide you and get you in trouble, and they need to set example and watch their unnecessary attitude. And food, they really need an overhaul on food and meals so people like myself and son aren't nutritionally deprived and literally starving all day. And if they need help with providing food, they should accept the help, not turn someone down that wants to contribute. But that can all be fixed, if they're willing and care. And I know they do! Overall great place and mostly wonderful staff.

Love going here to serve dinner to the less formate. They leave with a belly full and smiling I leave smiling and fell so grateful to get the chance to serve them.