You like to think the videos about this place isnt true. When I heard they wouldnt let staff donate old toys to the North Carolina Hurricane victims I couldnt believe a. " ministry " would be so cold and heartless. However, after today I completely believe everything all the viral videos say... My husband and I have been going through a very hard financial situation. Our church helped us with food vouchers and some " giftcards" to use at this ministry. We saved the giftcards for Karm because we had no clothes for summer and we thought we were being smart by saving them. However, this " ministry" puts expiration dates on these giftcards... it is not in a place you would see without looking for it and what giftcard has expirations dates for them so why would you be looking for a date? The manager didnt bat an eye and had no problem not being able to help us out. She could have " careless" as the person I called at the knoxville office.... asking if they'd make an exception as giftcards dont usually have expiration dates and had no idea. These giftcards are given to people going through a very hard time. Transportation might be a hardship for many reasons for gas money- or car issues and to put a expiration on something that is supposed to help people who are poor just amazes me. Glad you feel good about yalls self because you play Christian music, you sell stained shirts for $15, and show people being " feed" but as far as helping real people in the community it is all about money! If you want to donate to a good organization I would highly suggest some place besides Karm.... because again... its all about $$$$ and given the opportunity to help a family in need or help kids in a hurricane they will turns their heads.

Omg.. Drug city and there is nothing but garbage laying everywhere where people throw away stuff donated to them it is like a zombie apocalypse on that street ...seen 3 people out of 200 not high and the police try to keep it watched but those people don't care and police can only do so much. People running in the streets in traffic and we counted the em's visits 1 day and they were there 11 times to pick up druggies and go to hospital to keep from sleeping in the street.

I went into the Karm Store on Centerline Drive last night. They had an item that I was very interested in. But wasn’t charged. I asked the Manager if they would charge it and I would come back today to buy it. With her pecking her fingernails loudly on the counter and a terrible attitude, she said “ I’m not going to leave it plugged in all night”. I ask if she could plug it in first thing in the morning (still pecking her nails) says “ I’m the manager and I have far too much to do than to worry about plugging it in. And I would probably forget. I ask if she could leave a note. Still complaining that she has too much to do. I ask. Can’t you leave a note for an employee. She is still complaining that there’s a lot to do. I was finally beyond dealing with such a rude person. I told her she was setting a really bad example for her employees. And she was there to do a service for Karm. I put everything back. I asked the sweet girl at the counter, if all the managers acted like her.