My husband and I submitted our request and scheduled our consultation over a month ago. We were finally supposed to have that appointment and they did not call us. We have separately called them and asked "hey what happened we were not called but still would like to get scheduled and begin our process". The only response we have gotten is that they will "look into why we weren't called and call us back either same day or next day". They have yet to call us. Obviously super unorganized and if we are being treated this way before they have our money I can not even begin the roller coaster they would throw us on once they have it and do not communicate! Do yourself a favor and look else where.

I have been with Knotts Agency over 3 years. The staff has always been very professional and has made sure to help take care of any concerns I have ever had. They are always wanting to help make my experience with them is a great one and it has been.

Our experience with Knotts Family Agency has been really great. We were blessed to be matched with our daughter shortly after getting approved. Their staff is friendly and has guided us through the process. Thanks for the support.