I would not donate to the Kendall County Women’s Shelter (KCWS) thrift store after my experience at the donation center. On Facebook, the admin office presented a list of items needed due to shelter overcapacity; they had 34 people (25 children, ages infant to 17). The list included a TV; the shelter had NONE. It was July and HOT. I purchased bins of new goods from the list, and bought a small used perfectly functioning TV/DVD player system, with 30 DVD’s, mostly educational. KCWS Admin Brooklynn and Emma directed me to the donation center, where Ms. Parreira argued she would not accept electronics. I told her it was on admin’s list, but she was furious she was not told of “the list!” Eventually, rudely, she commanded me to place everything in her wagon. Later, I learned the TV system never made it to the shelter. I returned to speak with Ms. Parreira, who claimed ignorance, but looked guilty as sin. She blamed the admin office for not giving her “the list” of shelter needs, but that was a poor excuse as I told her about it. Shelter staff told me they surely could use the system. At the admin office, Emma apologized about Ms. Parreira. So, I agreed to order a 55” smart TV, if the admin office would accept a direct Best Buy delivery. Best Buy called me regarding the delivery, so I called the admin office, but they failed to answer the phone that day, and the next two days. I believe I’m being stonewalled, and Ms. Parreira has something to do with that. I was able to confirm the shelter received the TV, but no thanks to the admin office. I could not even get a donation receipt. Clearly, KCWS lost sight of their mission to help battered women and their children. Humility and Kindness is lacking.

This facility is beautiful. They have programs that will help you get your life together. You do have to be proactive. All they ask is you help keep facility clean. Simple little tasks that take less than 30 minutes of your time. Also keep your appointments and participate in planned activities/ events and counseling. Focus on your path to a better life. That’s why you are here and that’s what this facility was created for. This is your opportunity to rebuild your life and in doing so you will become the best version of you. There’s absolutely no reason why anyone can’t have the life they want. You’ve already did the hardest steps possible. Leaving a bad situation and asking for help. With that being said, don’t stop wanting a better life. There’s one out there for everyone to have. Your stay here is only as good and productive as you make it. I’m grateful for this facility because it saved me in my hours of need. Allowing me to focus on a better and productive life. A life I had longed for. Thank you Boerne for this facility, thank you for your patience, for peaceful sleeping nights, for all the amenities of washers and dryers, on suite bathrooms and providing food so that I can prepare my meals. Thank you for everything I needed in becoming the woman I am proud of today. ~ I pray that Almighty God, our Lord of Lord and King of Kings keep his hand over your head and always keep you in his favor. As he was with you in your darkest hours and lead you to this facility where you have peace of mind to be able to make good decisions and better choices. With a staff that is able to help you get on the path our Lord has set for you. As you leave here to start your new life, I pray you find all the happiness you seek. For you are the daughter of Almighty God. ~In Jesus name, Amen.

1. The staff were rude did not know what they are doing except for a male staff member and woman over nite. 2. It is infested with coach roaches in the kitchen. 3. They only had chick fila nuggets frozen that are donated or sausage and filets that is great but that was the only meat they would give I personally organized the pantry cleaned. People abusing each other in there and their children. I had no clothes and they would go up and pick what they thought I would like they had stains ragged you are being controlled by your abuser so you don’t need anyone else controlling you so the clothes are donated so they should go up with you and allow you too pick what would fit you and choose what you need it was to go get a job how can you show professionally to a job with stains all over and don’t fit. I was told to tell Dept. of Health because they are the one’s who donate and give the money to keep these places up and running. Well I have been on the run for 4 months and it is a horrible as horrible as dealing with my abuser these shelters are just terrible and it needs to stop. I am a Humanitarian with the RedCross cannot work right now because of the circumstances but when I told them what is going on they are in completed shock as much as me. So if people don’t come out and tell what is exactly happening in these places it will only get worse. And many of these women are lying about they are abused they are just homeless and they party. One women is from another country no English but I knew what she was saying she is mentally ill and in desperate need of psychological care because she was out of control with a woman in there moved her in my room and said I was too stay with her and I said no I would rather be in the street because it was not safe and they more or less told me to go on the street. I told them I do mental health and this woman needs help in a hospital they do this because if she goes in the hospital they lose money and donations for themselves and they would shutdown so you are not doing them a favor by putting 4 stars on it because the truth is coming out around the U.S about the Southern states of abuse and neglect in these what are supposed too be a safe place are not.