Management refused to fix heating and ac. Hot water stayed out of order. Imagine being disabled and having to live like that. In the summer time. My son and I had to sit in my car with ac just to cool off or we would go to Walmart or the mall. After fulfilling my lease manager promised to mail me my security deposit and to this day never has. It's been over a year and I still have not received it yet. They refused for months to fill out my residential form so I can move. Finally after months of waiting when I wouldn't sign another lease. They filled out form. First bathroom kept a funny odor in it no matter what I did to try to get rid of it. Over a year later when they come to change the toilet and and remove the old one. There was a bunch of maggots in the floor. I never seen nothing like that before. I've never experienced such poor management in my life. So much was wrong with Hillcrest apartments it would take too much time and space to name them all. Management even refused to give me corporate address or phone number. I wouldn't recommend these appointments to anyone.

Due to major failure of heating and water systems at Hillcrest Apartments, the City activated an overnight emergency warming shelter yesterday and notified Hillcrest residents by distributing fliers. The City continues to work with the property owners to identify additional solutions.

The management is terrible. Do not move here. The mold will make you sick and they will not do anything about it. Bursting pipes in the dead of winter. AC going out in the dead of summer with no intention to fix any issues. AVOID THIS PLACE AT ALL COSTS!

If I could give it a ZER0 I would!!….DO NOT MOVE INTO THESE APARTMENTS. They don’t fix nothing but got the nerves to tell people u can’t stand out in your own breezeway smh. Water has been leaking into my bathroom from my upstairs for almost 6 months & no one has came to fix it, the air go out every other day, and will not answer the office phone (keeps the ringer) for anything

I moved in over New Year weekend. Turned my list of "problems" into the office within 72 hours, one of which was the fan in the dining area was broken, I've asked repeatedly for it to be fixed and here it is November and the dining room fan still only has 3 blades. The staff is QUICK to fine you, but SLOW at responding to maintenance matters. The weekend I moved in, I had NO heat...there was sleet that weekend, so it was COLD...I didn't have heat (even after calling the emergency line) for 3 days. I also left a letter advising them of bedbugs, I've had to treat my apt myself - costing me hundreds of dollars I don't have, but yet again, that hasn't been addressed.