The director has no business being in charge of the PT program. She is incredibly unprofessional, biased, and blames parents for causing problems they don't have any control over. They don't really care about child safety and have never once canceled or ended a visit early despite really obvious safety concerns. For a center that claims to work with domestic violence victims, they actually extend the abuse. Most of their supervisors are community volunteers and children, not actual professionals, they seem to protect abusers, not children or victims. A few of the girls (and they are girls) who work there are nice but most are just nasty. Don't worry, the nasty ones will be gone in a few months, they can't seem to keep anyone. No wonder, who could work here in good conscious?

Do not schedule your family visits at this facility. They are unorganized and do not follow court orders. They blame it on staffing issues. However, I understand based on other reviews and our lawyers direction that it can't just be staffing problems for this many years. These guys shouldn't even be considered court advocates. They could care less about the childs visitation. The girls running the office are young, most likely not parents, but should be responsible to review supervision? It's absurd really.

I find myself at a loss for where to initiate this discussion, as a profound sense of hurt and concern grips me in contemplation of our societal landscape. However, I implore you to exercise caution, to tread with circumspection in this realm. The environment in question does not seem oriented towards your welfare or that of your child. Instead, it appears to be an apparatus engineered to systematically vilify the non-residential parent, shrouding them in an aura of fault and negativity. Having severed my ties with this establishment once before, I found myself approached by the Fatherhood Program—an initiative supported by taxpayers' contributions—offering assistance in navigating my visitation challenges. Their assistance, however, came tethered to the stipulation that I could only avail myself of Karli's services. It's noteworthy that Karli's, ostensibly a "non-profit" entity, oddly exudes private enterprise connotations, fostering an unsettling aura of potential impropriety. I reluctantly assented, motivated primarily by the desire to be in my child's company. Nevertheless, my prior engagement with them left me cognizant of their predisposition towards corruption, bias, and a rather unethical modus operandi. This understanding prompted me to meticulously record my interactions, capturing every utterance and nuance. Through this diligence, a rather disconcerting truth emerged—an incongruity between their documentation and the actual occurrences, at times even bordering on fabrications. Their proclivity to overlook the substantive lessons and values being imparted during these fleeting encounters—due, in part, to their own lack of training and a (teenager child/the supervisor) limited capacity to comprehend intricate parental dynamics—became evident. Instead, they seemed to obsess over any phrase or action that could be misconstrued unfavorably. My repository of evidence underscores this. Regrettably, an unfortunate bias prevails within their realm, particularly in favor of mothers. This predilection, whether for the residential parent or not, is palpable. A recurrent scenario involving a specific mother and her two children stood out to me. The supervisor's camaraderie with her, observable through casual phone conversations and social interactions, was conspicuous. Curiously, this very supervisor later oversaw my visit, and what transpired cast doubts on their professional integrity. During that visit, her behavior was strikingly different. A marked intensity, akin to an unwarranted mission, colored her actions. Trivial infractions were conjured into existence, all seemingly orchestrated to cast aspersions on my parenting, without regard for their veracity or relevance. In the face of these unsettling revelations, I ultimately severed my ties with Karli's, despite the ostensibly cost-free service they provided. My pursuit of genuine, unprejudiced parenting dynamics and the well-being of my child, I deemed, could not be pursued within the confines of an environment marked by such systemic inadequacies and apparent bias.

I am now going on a little over a month from not taking my son to the Karlis center anymore, and I can say this has been a blessing in disguise. To start, you can pay them $ and they will randomly discontinue your exchanges without an explanation even if it is court ordered. Secondly, they do not follow court orders, they pick and choose what is in their best interest. Lastly, I never realized the hostility they caused between the other parents and I. While using the center it was such a toxic situation, constant back and forth and tons of issues. Now that I’ve been gone trust me it’s way better not just for the child but your own mental health. They are an awful place to go through. And since I’ve left I have a better relationship with the other party, and things haven’t been any better! If I can give any advice - do not come here! Also, good luck if you have to work with Jen! Very unprofessional!

The staff were very helpful and emphatic towards my situation. The director and scheduling coordinator are some of the kindest people I have had the pleasure of speaking with! My Counselor, who basically was with me throughout the whole process truly is a wonderful individual, he would always let me vent and express my emotions to him on good days and bad days, he truly help me get through this hard chapter in my life with compassion and empathy. They are understaffed which is the main reason sometimes it's hard to get through to them on the phone, they are always busy doing visitations themselves so clients don't have to cancel or reschedule. So what im saying is that they are not just ignoring clients calls but they always try to reach back out as soon as possible. I had a no bad experience with this facility and truly grateful for everything they have done for me and my little one.