Poor communication from every single person here you go in person and right away they want to deal with everything via email and no one ever answers or reply’s aweful it used to be better before now it’s terrible

Case workers lack basic computer knowledge and will have you running back and forth like an animal for documents that they claim they don't need at first, then suddenly change their mind weeks later. Their phone operators are among the worst as they always leave you on hold.

Everytime I try to call they never answer and when they do they just decide to hang up. I called for help with my application and they never answered.