Jennifer Reppond
Houston, TX
I would RATE The Center for Success and Independence NO STARS if it would let me. They knew what they were getting when we sent our Son here, they had all his medical records, him running away, and behavioral problems, Their exacts words were there’s nothing we haven’t seen, nor haven’t handled. I was confident they would be a good fit for our son. Wrong, not even 6 days later they called and stated they were discharging him for attempting to run away and that I must come get him. They got a copay and charged us and then discharged him. I was told by Jessica Ruiz and Antonio Brinkley that we would get our $1,000 copay back. They only refunded me $212. I was even told by Jessica that our son didn’t comply with their therapy or program at all. So what are they charging us for. Sounds like fraud to me. If they do rite by their word and return my $1000 copay then I’ll update this review. Until then, if you have a troubled teen think twice before sending them here. Not every teen or kid is the same and they require different treatment well mine never saw a psychiatrist the 6.5 days he was there nor did I ever get a phone call from son. It cost us a lot of money to have him transported by an ambulance to their facility and not to mention we live 5 hours away in Louisiana. They take advantage of Parents and tell you what you wanna hear and then bill the insurance and what they promised about helping him get his medication regulated and see a psychiatrist never happened. They will hear from my lawyer and the insurance company for fraud since nothing was done. My biggest problem is don’t tell someone you’re going to return the copay in full because nothing was done because my son didn’t comply.
