⭐☆☆☆☆ We’ve had a very disappointing experience at AALFA Family Clinic. I was misdiagnosed twice by Dr. Koberman, and important lab results were misread—causing completely unnecessary panic and stress. There’s no electronic charting, which adds to the confusion and lack of continuity. It’s incredibly difficult to get in to see a doctor. My husband needed a simple medication refill, and it took over three weeks—partly because his doctor was completely unavailable, and no one returned our calls. We had to keep calling to get anyone to respond. My husband’s doctor also mis prescribed another medication and we only learned it was so via insurance! When we finally saw Dr. Duncan (not my husband’s doctor) , we got a weak apology and the blame was shifted to our insurance, which ironically has never been a problem. We were also shocked at how outdated my husband’s medical charts were as well during the visit. It’s been over a month and no follow up from my husband’s doctor. This office claims to be pro-life, pro-marriage, and pro-family, but our situation involved infertility and we were made to feel like just another number. Their lack of follow through and lack of attention added to yet more infertility anguish. This is not how a compassionate, responsive medical practice should function. We’ve since found a much better clinic—don’t waste your time here.

I have gone to Alfa for the duration of my entire pregnancy as well as for my son's pediatrics. We love Dr. Duncan! He is great! However, the clinic itself is run horribly and cannot manage their appointments. Today we met with Dr. Kobberman who was exceptionally rude, unprofessional, and talks in a very accusatory manner. Our appointment was for 11:15 and she did not come into the room until 11:50. She did not apologize for being 35 minutes late or even update us on if we had been forgotten about. She was rude about my son's care and talked in an accusatory tone regarding his health. She pretty much accused me of lying about his pain reliever dosage. It was overall a horrible experience and definitely would warn anyone else about seeing her! I am super disappointed with today's visit. Would 10000% recommend Doctor Duncan however!

I am grateful to Cheryl Mckee for being with me during my entire pregnancy journey. She is such a wonderful provider. She is very educated and understanding. I had providers that would dismiss me, but I never felt that way with Cheryl. She is a good listener. You will be in good hands. I highly recommend her!