My grandchildren are involved in a program called "Yes" program. They love the counselors and they like chatting with other children.

we are suspious of fradulant activity. They were given from United Way. We filled out information for help from United Way and they got our file. They told us they would help us and they don't even know our names. We had shut off notices for utilities and we were told they would be paid a month ago. No one seems to know what is going on. We were told we never sent the bill however we sent it with every email. We were told over two weeks ago a check was sent and then we were told we would get an email. We were given wrong email addresses, people on the phone are rude. Only thing they did was mail us an application for public housing because we were told it was "too big" to email, however they could of just sent us the link and saved 2 weeks of time and $4 in postage. A guy at my church also used the United Way form and he recieved assitance within a week. Phone calls and emails go unanswered. I think we should contact United Way or the Attorney General because this place is a big scam

I have been dealing with this agency for a few months now. I have to say that I am not impressed with their lack of compassion for the struggles that families are going through. This may be just a "job" for staff but this is our everyday lives! I have to agree with some of the other reviews about ASCI being all about the money while giving mediocre services. I notice a high turnover with POC staff. No one ever seems to be on the same page. A staff member will tell you something and then someone else will tell you something completely different. I have viewed the disorganization of paperwork and the lack of communication. Sometimes calls, texts, and emails go unanswered for days. However, when staff wants to reach you... They certainly expect you to swiftly oblige! I have personally dealt with Identogo for fingerprinting. That ended up being a mess because they couldn't find my appointment but I had a confirmation number when I scheduled the appointment. I have dealt with POC staff. I have dealt with fiscal. They are all the same. They have this don't care, oh well, it is what it is, it's just the system attitude. Not much ever gets resolved until they need to contact you for something. When they need a visit, a signature, an update... That is when you will have their full support and attention.

Things started out well, but slowly became a mess. Lack of communication between transport and parents/caregivers, plus birth parent and caseworker, need to be improved if reunification is the goal. Supervision of visits by transport is a farce. We love the concept of the organization but things got rough because of lack of contact with caseworkers and birth parents. One cannot remain focused when others are biased. Transportation is unreliable, rude, and nasty. One staff person, that was supposed to supervise and transport, fell asleep for 2 hours. The babies were being quiet so they didn't "wake him up". We took pictures and sent them to a supervisor.

Second chances of community organization that is located on Frankstown Road in Penn Hills or and are are designed to help young children and young adults or adults 2 providing service with connection to dignity respect and honesty and it is so Century located between Wilkinsburg Penn Hills Shadyside East Liberty