Anticipate sitting on hold for at least 30 to 45 minutes before you get to speak to someone & usually the whole conversation lasts maybe 5 minutes.

Security was alert and helpful getting me to where I needed to go. The notary very was quick and efficient.

I am in a federal program working. This program has told me income is exempt from requirements of JOBS AND SNAP. I first gave all the information to my JOBS supervisor. She did not update my case or reach out to the contact information I provided for verification. I then get a letter saying JOBS is assigning me to the site. I was already working 40hrs a week and I am contracted to do so for one year. I informed them that I cannot be assigned this site and I should not be required to do hours since I’m working with this program and emailed proof. Not only did they give me a hard time, my supervisor’s supervisor even gave me a hard claiming that I’m required to complete hours. She then put a 6month sanction on my case even though I had proof of me working 40hrs a week. I had to call in 4times before somebody knew what this program was… so I got a call from another supervisor who told everything is being updated and corrected I am indeed exempt…. 2weeks later somebody from food stamps called again but leaves no voicemail. I called back the woman looks over my case and says she doesn’t see anything. Now today my food stamp case is closed because they claim I did not verify anything. The worker told me she can see the notes where the supervisor called and said they were updating my case and that I don’t have to do anything else. But she asked her supervisor and they said to keep it closed until I verify but it will take at least 10years to reopen my case. School has started and I’m cut off from food stamps even after I provided verifications before and they confirmed I’m working.

These people really go out of their way to help you all they can everyone there from the guards at the front door to the ladies at the counter they really do everything they can to make you feel comfortable and make sure that they handle your needs and help you in every way possible thank you!!!

I was receiving SNAP benefits due to being disabled, which I have all medical documentation to prove, and I have provided to Stark County prior. Despite all my medical documentation my SNAP has been canceled. Who do I contact to have this investigated? I have had functional capacity tests, I even have a doctor's note that says I CAN NOT work. This feels like discrimination.