I'm so grateful for my stay. it was clean, there supplies and resources available. The staff was kind and GENUINE. Anyone who says less may have never stayed anywhere else. I have stayed in many DV shelters, sad to say. Definitely was impressed with Incourage.

My experience here was life changing. I can't account for anyone else's experience, but the women who worked here during my stay were amazing.

I called here back in 2020. I told them DO NOT CALL ME AFTER 2pm. They called me at 4pm… when my (now ex) was home. They literally called asking if I was still interested in housing… while my ex stared me in the face. Those in abusive relationships know you HAVE to answer phone calls, often on speaker. And if my ex was physical this phone call could have been deadly. For that alone I’m giving it a 1 star for severity of the mistake.

I can here for the first time in 2019 while pregnant (at this point I had been in an abusive relationship for 5 years) they told me unless my life was in immediate danger they could not help me with housing. They gave me a list of local landlords and the info for the shelter for young mothers. which was essentially useless to me being 7 months pregnant with 0 dollars to my name. The shelter for young mother states all over their website that they do not deal with victims of dv and that those situations are referred back to incourage. I lived in my car for a few weeks but inevitably ended up back with my abuser. I have contacted them numerous times via email and phone since my son was born and have gotten no responses. The time I went in and met with one of the counselors it was unlike any counselor I’ve ever met. She didn’t seem supportive and showed no emotion as I told her my story balling my eyes out at 8 months pregnant. I got the feeling she thought I was lying? Or because I wasn’t all bruised up maybe I was just blowing things up? It seems like they only like to help the local junkies. I don’t have a single family member or friend In this state. My son has been on every daycare waiting list in a 30 mile radius since I was pregnant with no openings. Guess I’ll just buckle up until my son is in school and I have an opportunity to work I guess lol.

This is THE worst so called domestic violence shelter in the State of Wi! They breached my confidentiality with other residents as well as gave information about me to callers! I reported the one incident and was told they didn't believe me. I had proof and they still discounted it. If you want everyone to know you are there including your abuser go there! I also was told it was all my fault. And I was a shelter hopper!! This place is a joke, I have filed a compliant with the State of WI, as there conduct is disgusting!! I wouldn't recommend this place to an abused dog much less an abused woman. They allow mothers to abuse there children with zero recourse!! They are not equipped to handle a real life situation only homeless women.