I was granted my voucher once the pandemic hit June 2020.At the time I was granted my voucher it was hard to find somewhere to stay as it is now.I really had no choice but to attach my voucher to the apartment that I was already staying in.No yearly inspection was done on my apartment in 2021.An inspection was done in 2/2022 which my apartment failed.My apartment was reinspected in 3/2022in which it failed again.All I was told by my housing advisor is that I had to move because they weren’t going to pay my rent.Which I later found out that my landlord would’ve allowed me to stay in my apartment until my voucher expired 6/29/22.I called and spoke to my housing advisor supervisor (Mrs.Anderson) whom I told that a lot of places was telling me that they only accept Dekalb vouchers.I was granted an extension which expires on 8/7/22 which I feel isn’t fair.I was granted a voucher during the pandemic and the people in the office never wants to help.So now me and my kids are left homeless and these people don’t care. I wouldn’t recommend this housing authority to anyone.

Im Shanita The only reason I gave you 3 stars is because for the last month I had to deal with the unprofessional staff at the other office I've been trying my best to get information on the PBRA program and the application step from Ms.Valerie Smith and I know nothing and that's really frustrated I call I email and I been there twice July 14th my appointment August 2nd to turn in birth certificates while she was present and not once did she come out explain anything to me even on my appointment I did a whole application packet the front staff wasn't sure what to tell me I've spoken to the male supervisor he told me he was go check and call me back never did I call he out the office she sometimes dont be there when I call its too much and all I wanted was basic information the lack of information and communication is horrible im a human being just like you guys are its alot of people including me looking for a place to stay and that's not fair to put us in the loop and not answer questions this is my first time being in a program I don't know how this work I use to hear so many good things about you guys and so far my experience has not been good its August the 15th and I still haven't heard anything from anyone regarding my application and the details of the multifamily program if I was pulled from the housing voucher waiting list I wouldnt have ask questions about that because I'm familiar with that program this pbra program I'm not sure how it works I shouldn't have to keep calling leaving voicemails emailing getting the run around with supervisors or leaving Google reviews for someone to give me basic information if I had an appointment on July 14th with her everything should have been explained then I'm so dissapointed

This housing authority does not deserve a star, they are rude, they have attitudes, and multiple workers tell you different things regarding your case and confuses you.They have attitudes when you ask questions. I am not from here I transferred my voucher here from Ohio and I have been getting the run around, I only been here for 3 months and this is how I get treated.They hung up on me twice and i'm always on hold for at least 45 minutes to an hour every time I call. Someone needs to do something about this business and all of their attitudes are not acceptable and I would not recommend this place to anyone for future references. Today is 07/28/2022 and I get a response when I wrote this 3 years ago and yes it was this housing authority and I don't take back what I said because it was true at the time and probably still is. Now this an perfect example of how they respond to clients or people that port in. At this point this response means nothing to me because it was 3 years ago, why didn't I get a response back then when I replied about the business. I said what I said and I will not be porting back to them again in the future I will port my voucher elsewhere because Decatur/Dekalb is not the only housing authority in Atlanta Georgia.

During the pandemic the last 21/2 years have been extremely hard on everyone in the world. Many companies and businesses such as these kind that works and assist the vast majority of low income individuals have really had a hard and EXTRA VERY CHALLENGING time dealing with the public spectrum. No one isperfect...but I must say that this particular company have went above and out of their way to be very courteous respectful kind and most patient with us unfortunate ones in the Dekalb County spectrum section. Our hats go off to those of you who are employees of Decatur Housing Authorties. May God forever bless all of you and your families for helping yall to continue to help those in our community still be able to survive, and even thrive, in our community during such critical and hard times in the Whole history of the whole entire world....YOU GUYS HAVE SURELY STEPPED UP/ OVER/ AND BEYOND THE PLATE OF EXCELLENCE WITH ALL OF YOUR HARD,STRESSFUL WORK THAT EACH OF YOUR JOBS ENTAILS. SO ON BE HALF OF ALL RECIPIENTS OF THE GOVERMENT HOUSING VOUCHER PROGRAM IN DEKALB COUNTY (DECATUR) GEORGIA. WE WANT YOU TO KNOW HOW MUCH YOU ARE APPRECIATED BY ALL OF US THAT ARE IN THE PROGRAM, AND THAT YOU HAVE DID A MARVELOUS JOB HELPING,ASSISTING...AND MOST OF ALL ....."COMMUNICATING PROPERLY".......WITH EACH AND EVERY CLIENT AND OR THEIR FAMILY MEMBERS DURING SUCH PRESSURED CRITICAL HARD & VERY SAD TIMES FOR MANY WHOM LOST A LOVED ONE OR SEVERAL LOVE ONES ...DURING THIS COVID-19 ERA....!!! MAY GOD CONTINUE TO BLESS EACH OF YOU AND YOUR FAMLIES FOR ALL YOU'VE DONE TO KEEP OUR COMMUNITY & LIVES INTACT AND ON TRACK, THANK YOU AGAIN.....MS. MANN

Update. Don’t waste your time porting here. I did a local port, 5 months ago. It’s extremely hard to communicate with this office on the phone. They hardly answer and never return voicemails. On top of that they have the worst attitudes, super nasty. A bunch of bitter people. When you do get someone on the phone they are mad they even have to talk to you. Its a needle in a haystack finding a place in Dekalb county( Decatur housing). I found 2 and submitted the paperwork, they failed both of them twice and proceeded to tell me I was about to lose my housing in a month. I ported back immediately to my home office. Til this day I have no clue why they kept failing the units but I assume they just wanted to. And they wont even tell you it failed meanwhile the clock is ticking and they waiting for it to run out. Be wise, I barely saved my voucher. They need to close Decatur Housing because they getting paid for nothing.