Very valuable asset to our community. Great place to donate time and/or money that helps everyone locally

Doors are locked not accessable to Deaf or hard of hearing when ring the bell cant understand speech needs camera so staff can see someone sign point ear

As I was going to my first appointment to meet with my advocate, I get a text message from her saying that she couldn’t meet with me that day and that she would do a telephone interview at a certain time like so I just drove to Medford from grants Pass for nothing. And I had to sit in a parking lot and wait for her to call which she didn’t call till later in the afternoon I finally drove home. I was told I could get a phone service because I had no data on my phone. I was also told I could get clothing and gas vouchers and that she would come to me with these vouchers because I didn’t have gas to waste any longer since I wasted my gas, going to Medford, those vouchers never came. I was also told I would get help with housing which I already had a place lined up. We sent the information she asked for she was she told us paid by next Tuesday she’d have a decision next Tuesday comes around and we get an email saying she needed something different that we made a mistake on paperwork so we send the paperwork , she said the paperwork was the same as the paperwork when the old paperwork was even around the only picture the thing that we sent in was the new paperwork and after we sent in that paperwork we haven’t heard from her since but I have called community works and then transferred to her phone and her Was there was no more clothing vouchers we don’t give out gas vouchers and it’s like well. What about my house? Well did you get your paperwork in last week? Well I still have not heard a word it’s been phone calls and times that were scheduled. I didn’t get a call , or I drove to Medford for nothing nothing that was offered did I receive. Very disappointed these people had been called by my doctor to help me invite other community people that knew I needed help getting out of this situation and when I finally did get out there was no help at all for me .